Last updated: 28 August 2026
CarsBH is a car marketplace for the Kingdom of Bahrain. This policy explains what we collect, why, who we share it with, and how you can delete it. It describes what the app and website actually do — nothing more.
Who we are
CarsBH operates carsbh.com and the CarsBH mobile app. For any question about this policy, or to exercise any right described in it, contact info@carsbh.com.
What we collect
• Account details — your name, email address and phone number, plus a securely hashed version of your password. We never store your password itself.
• Business accounts — if you register as a dealership or rental company: your commercial name, Commercial Registration (CR) number, business address, and any logo you upload.
• Listings — the car's details, the photos you upload, an optional inspection report, an optional chassis number, and the contact name and phone number you choose to publish.
• Buyer enquiries — if you contact a seller through the site, your name, phone number, optional email address and message. You do not need an account to send one.
• Support messages — the name, email, phone number, subject and message you submit through our support form.
• Activity counts — how many times a listing was viewed, and how many times its call and WhatsApp buttons were tapped. These are counted per listing, not per visitor. We do not run advertising or analytics trackers.
• Payment records — the amount, what it was for, its status, and a reference. Card and bank details never reach us: BenefitPay transfers happen inside your own banking app, and purchases made in the iOS app are handled entirely by Apple.
• On your device — a sign-in token (in browser storage on the web, in the secure keychain on mobile) and your language preference.
What is visible to other people
Once we approve a listing, everything in it becomes public: the car's details and photos, the governorate, the contact name and phone number you entered, and the chassis number if you chose to provide one. Business listings also show the business name and logo.
Please only publish a phone number you are happy for buyers to see, and leave the chassis number blank if you would rather not publish it — it is optional.
Your email address, your password, your payment history and your account settings are never shown to other users.
How we use it
To run your account and sign you in; to publish and moderate listings; to pass buyer enquiries to the relevant seller; to take and record payment for paid features; to send transactional email such as email verification, listing approval or rejection, and subscription notices; and to keep the marketplace free of fraudulent or unlawful listings.
We do not sell your data, and we do not use it for advertising or profiling.
Every listing is reviewed before it appears
Listings do not go live automatically. A member of our team reviews each one and may reject it or ask for changes. That means our staff can see the content of a listing, including the photos and any inspection report, before anyone else does.
Who else processes your data
• Render — hosting for our servers and database.
• Cloudflare — DNS and content delivery for carsbh.com.
• Resend — delivery of our transactional emails. Your email address and the message content pass through it.
• Apple — purchases made inside the iOS app. Apple handles the payment and tells us only that a purchase was made and which product it was for.
These providers act on our instructions. We do not share your data with anyone else except where the law requires it.
How long we keep it
An approved listing stays live for 30 days, then expires and stops being publicly visible. Expired listings and their photos stay in your account until you delete them or delete your account.
Account details, payment records and buyer enquiries are kept for as long as your account exists. Support messages you send us are kept as a record of the correspondence even after account deletion.
Deleting your account
You can delete your account yourself at any time: open Account, scroll to "Delete account", and confirm with your password. There is no need to contact us.
Deletion is immediate and permanent. It removes your profile, all your listings, every photo and inspection report you uploaded, your saved cars, your payment history, your subscription, enquiries buyers sent you, and enquiries you sent to other sellers.
Messages you sent to our support team are kept as a record of that correspondence. Deleting your CarsBH account does not cancel or refund a purchase made through Apple — see Apple's own process for that.
Your rights
You can see and correct most of your details from your account at any time, and you can delete your account in full as described above. To request a copy of your data, or to raise a concern about how we handle it, email info@carsbh.com.
Security
Passwords are stored only as a bcrypt hash. Sessions use signed tokens which are revoked when you change your password. All traffic is served over HTTPS. No system is perfectly secure, so please use a password you do not reuse elsewhere.
Children
CarsBH is not intended for anyone under 18, and we do not knowingly collect their data.
Changes to this policy
If we change what we collect or who we share it with, we will update this page and the date at the top. Continued use after a change means you accept the updated policy.